Privacy Policy

Introduction

Onnyx Systems Corporation (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Onnyx Systems Corporation.

This Privacy Policy applies to our website, and its associated subdomains (collectively, our “Service”). By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

As a B2B SaaS provider working with enterprise clients, we are committed to implementing robust data protection standards and security practices. We take the privacy and security of your data seriously and implement appropriate safeguards to protect your information.

Information We Collect

We collect information from you when you visit our website, register on our site, place an order, subscribe to our newsletter, respond to a survey, fill out a form, or use our services.

Personal Information

Depending on how you interact with our Service, we may collect the following personal information:

• Name and contact data (such as email address, phone number, and billing and shipping address)
• Credentials (such as passwords and security questions)
• Payment data (such as credit card information)
• Usage data (such as how you interact with our Service)
• Device and connection data (such as IP address, browser type, and operating system)

Cookies and Similar Technologies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

We use the following types of cookies:

• Essential Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems.
• Performance/Analytics Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site.
• Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization.
• Targeting Cookies: These cookies may be set through our site by our advertising partners to build a profile of your interests.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and maintain our Service
• To process transactions and send related information
• To respond to inquiries and offer support
• To send administrative information
• To improve, personalize, and expand our Service
• To develop new products and services
• To monitor the usage of our Service
• To detect, prevent, and address technical issues
• To comply with legal obligations

Information Sharing and Disclosure

We Do Not Sell Your Personal Information: Onnyx Systems Corporation does not sell, rent, or trade your personal information with third parties for their commercial purposes. As a B2B SaaS company, we are fundamentally committed to high standards of data protection and privacy. Data selling is not and will never be part of our business model.

We may share your information with third parties in certain situations:

• Business Transfers: If we or our subsidiaries are involved in a merger, acquisition, or asset sale, your personal information may be transferred.
• With Your Consent: We may disclose your personal information for any purpose with your consent.
• With Service Providers: We may share your information with service providers who perform services for us. These service providers are contractually obligated to use your information only for the purpose of providing services to us and not for their own benefit.
• For Legal Reasons: We may disclose your information where required to do so by law or in response to valid requests by public authorities.

Your Rights and Choices

Depending on your location and applicable laws, you may have certain rights regarding your personal information:

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

• Know what personal information we collect about you
• Request deletion of your personal information
• Opt-out of the sale or sharing of your personal information (though we do not sell or share personal information for commercial purposes)
• Limit our use and disclosure of sensitive personal information
• Non-discrimination for exercising your rights

To exercise your rights under the CCPA/CPRA or any other privacy regulation, please contact us using the information provided in the “Contact Us” section. We will respond to your request within the timeframe required by applicable law.

Data Protection Commitments

We are committed to implementing and maintaining strong data protection practices:

• Security Measures: We implement technical, administrative, and physical safeguards designed to protect your personal information.
• Data Minimization: We collect only the information necessary to provide our services.
• Employee Training: We train our staff on the importance of data protection and privacy.
• Ongoing Improvement: We continuously evaluate and enhance our privacy and security practices.

As our business grows, we are working towards implementing more formalized security frameworks and certifications to further strengthen our commitment to data protection.

Email Marketing

If you are receiving marketing emails from us, you can unsubscribe at any time by clicking the “unsubscribe” link included at the bottom of the emails or by contacting us directly.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our Service is not directed to children under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: [email protected]
Address: Onnyx Systems Corporation, 19 Frances Hill Road, Westford, MA 01886